After its launch in 2008, Casino.com almost immediately established itself as an online gambling powerhouse. The operator may not have chosen the most original name for its brand but it compensates with other strong points like an excellent selection of top-quality slots and table games, high levels of customer care, and appetizing bonuses.
It has become one of the biggest gambling hubs on the web where players from all over the world are welcomed warmly, including those that are based in South Africa. Being an international gambling destination, the casino runs a website that is available in a variety of languages. Different currencies are available to the benefit of its diverse player community and this includes your local ZAR.
There are lots of international and local deposit methods South Africa players can choose from. All payments to and from the casino are carefully vetted and conducted in compliance with the safety standards laid out by its regulators. In addition to this, Casino.com is well adapted for play across a long list of portable and desktop devices. Read on to learn what makes Casino.com so special and what bears improvement as we tackle aspects of its operations like support, payment options, gaming selection, bonuses, and licensing.
Software Platform
The numerous quality gaming options are one of the biggest selling points of Casino.com which uses software from one of the best suppliers in the industry. On the website, you will find the popular titles from the catalog of industry veterans Playtech and NetEnt but some of the available games have been developed by newcomer Quickspin.
These brand names probably ring a bell if you have ever played casino games online – players from around the world have come to associate them with utmost quality and user-friendliness. Indeed, the games you can find at Casino.com are extremely easy on the eye with their well-polished graphics, incredible sounds, and interesting features, designed to make your betting session all the more rewarding.
Supplier Playtech, in particular, is famed for its progressive multi-tier jackpot network which includes the games from the Age of the Gods collection alongside must-try titles like Jackpot Giant and Gladiator, both of which are available at the fingertips of Casino.com’s South African players.
Quickspin, the other supplier Casino.com has partnered with, may be less seasoned than Playtech but its lack of experience does not show when one takes a closer look at its games. Unlike the competition, Quickspin focuses solely on the development of video slots which are unique in terms of themes, visual presentation, and features. The games developed by NetEnt are equally original and eye-pleasing, with some of the most noteworthy titles offered by Casino.com being Gonzo’s Quest and Starburst.
But there is more to Casino.com’s gaming library than versatility and mere visual appeal. This casino aims at reaching as many players as possible by giving them a choice from three popular formats of play. The collection of games can be accessed directly in the browser of your device since the website supports instant play but if you wish, you can also choose to install its reliable software platform on your desktop computer. Mobile play is also a viable option at this casino. This way, all players are guaranteed a quick and fuss-free access to Casino.com no matter the device they are using.
Available Games
Those who register at Casino.com can hardly complain about versatility since the website features over 350 premium games. There are numerous slots with brilliant graphics for you to try alongside a satisfactory variety of table classics, video poker, and specialty games like those offered by South Africa’s National Lottery.
There is also a nice collection of Playtech-powered live games. Players can browse through different categories of games or check the most popular ones. There is a search box if you are struggling to find a particular title.
Video Slots
The video slots collection at Casino.com is the most comprehensive category, with approximately 200 options you can pick from. Most of these are supplied by Playtech which means you get to enjoy amazing graphics and audio that helps you immerse yourself entirely in the whole experience. The only downside we can think of is that there is no way for the player to filter the slot games. When you have such a vast choice, it is always nice to be able to filter the games depending on their reel number, theme and features as this saves you time.
Classic slots are slightly under-represented since there are not that many options available but if you prefer more straightforward gameplay on fewer paylines, we suggest you try games like Mr. Cashback, Funky Monkey, or Fruit Mania.
The selection of modern video slots with cool features and brilliant visuals is far more diverse at Casino.com. There are all kinds of themes, from classic children books like Carroll’s Alice in Wonderland to animated series like the Pink Panther. Some of the games borrow their themes from the glamorous lives of Hollywood icons like Marilyn Monroe while others are inspired by popular sports like football. The branded slots were the ones that appealed to us the most, especially titles like The Six Million Dollar Man, Rocky, RoboCop, and The Mummy.
Make sure you give the reels of the progressives at Casino.com a whirl. You can win lots of cash on Gladiator, Age of the Gods, and Jackpot Giant. If you are not sure if a given slot is your cup of tea, feel free to first try it in practice mode.
Table Games Selection
Players who are into casino classics like roulette and blackjack have approximately 50 options at Casino.com. The table games section of the lobby features a staggering variety of roulette games, including many single-zero and double zero options but it is the less conventional options like 1000 Diamond Bet Roulette and Multi-Wheel Roulette that grab the attention of experienced players. Another interesting alternative is Video Roulette, which combines elements of live-streamed and virtual games. Customers on a budget get to play Penny Roulette where betting starts at R0.05 only to reach R100.
Blackjack fans can enjoy an array of quality variations of their favorite card game at Casino.com, including Multi-Player Blackjack Surrender (equipped with a chat feature), Cashback Blackjack, Double Attack, and Blackjack Switch. A progressive version of 21 is also available in this category.
There are not as many options for baccarat players, but those of you who enjoy poker will not be disappointed with the Casino Hold’em, Tequila Poker, Caribbean Stud, 3 Card Brag, and Pai Gow varieties, offered by Casino.com. Dice games such as craps and Sic Bo can also be found in the Table Games section.
Video Poker
If you fancy playing a hand or two of video poker, do not hesitate to drop by Casino.com. Finding the video poker games at the website was quite easy since there is a separate category in the lobby for these.
Some of the video poker games that deserve a mention are the ever-popular Jacks or Better, Joker Poker, Deuces Wild, All American, and Aces & Faces. The games are, of course, courtesy of Playtech so they are miles away from the old-school video poker cabinets of days of yore. The design here is more original and easy on the eye. Some of the games offer you the opportunity to play 4, 10, 25, 50 and even 100 hands concurrently, i.e. if your bankroll can sustain so much betting action since each hand in play will cost you.
Specialties
Likewise, there is a category for specialty or casual games, as Casino.com calls them. We believe many South Africa players would enjoy these specialties the most since some of them bear a close semblance to lottery games, which are hugely popular in the country.
There are number-based games like Keno but bingo is also among the options, presented by fun variations like Beetle Bingo. At Casino.com, you can also enjoy progressive darts alongside numerous scratchcards with different themes and the Tetris-based Cash Blox.
Live Games
The live casino is powered by Playtech and features a user-friendly lobby, allowing players to browse through five separate categories of live-streamed games – roulette, blackjack, poker, baccarat, and hi-lo. These games offer an experience like no other as you get the chance to have your cards dealt by beautiful and very competent dealers. When you are lucky, the dealers would compliment you on your win and you can respond back to thank them in the chat box.
The games are broadcast live in superb quality but if your internet connection does not allow it, you can tackle the video settings and fix this by opting for a less demanding, lower-quality stream. The betting limits range from R5 to R50,000, but it all depends on which table you take a seat at. One of the live games we heartily recommend to South African players is Age of the Gods Live Roulette. A customer of Casino.com collected a massive progressive jackpot from this game back in 2017.
Playing on Mobile Devices
Casino.com is fully compatible with mobile devices no matter the operating system they utilize. The games are available in flash so there is no need to download and install anything to play. You can run them in your mobile browser and wager real money as soon as you sign up and top up your new account.
It is possible to download the casino’s native app, too. There is one for iOS which you can easily find at the App Store. No need to worry about storage space – the application is only 20 MB and works on both iPhones and iPads. However, those who use an older device will not be able to benefit from the app as it requires iOS 9 or above.
The application gives you a quick and easy access to a vast number of engaging slots, including all-time favorites like RoboCop, Gladiator, and Age of the Gods. Those of you who are looking for life-changing wins have a chance to make their dreams come true by playing Casino.com’s most popular progressives on the go. Table mainstays like roulette or blackjack are also available at your fingertips. The casino recommends mobile users to have their smartphones fully charged since some of the advanced slots are so graphically complex they might drain your device’s battery.
Not only do the customers of Casino.com have instant access to world-class gambling content but they can also perform all the actions they are used to when playing on the desktop version. You can manage your casino account with amazing ease and keep track of all your banking transactions. Should you need any help while you are away from home, you can seek assistance from the support staff of the casino – the live chat is available for registered mobile users around the clock.
Customer Care
There is nothing more frustrating than logging into your casino account only to find you are facing an issue you cannot solve on your own. Casino.com spares its customers from such ordeals by providing them with a very effective and constant support service throughout the year. The support staff knows no rest, with the members of its team going to extreme lengths to ensure all customers are happy and enjoy themselves without any problems spoiling their fun.
The quickest way to resolve an issue or receive the information you need would be to open the live chat. It matters not how minor or unimportant your query is, the support staff is always happy to assist customers in any way possible. They strive to oblige all customers and approach ensuing issues with a good amount of patience and professionalism.
The only negative side of the support service at Casino.com is that the live chat box appears only after a registration has been successfully completed. This is bad news for all customers interested in signing up who are looking for additional information they cannot otherwise find on the website. They will have to resort to sending out an email which understandably is less time-efficient. South African players registered at Casino.com also have the option to use the international support phone line but regrettably will be charged for their calls since only the UK line is toll-free.
Currencies and Supported Payment Options
Casino.com is a right fit for players residing in South Africa who are looking to deposit and withdraw in a safe and convenient fashion. Many players registered at the website would prefer to use their Visa, Maestro or Mastercard but those who do not own a card are not lacking options either. There are plenty of other cost-effective and secure methods you can use to pay and play at Casino.com. Moreover, the cashier is quite easy to work with and enables you not only to deposit and withdraw but also to invite up to three of your friends to the casino and track your loyalty points progress.
As far as deposit options for South African customers go, Casino.com offers them a choice between cards by the above-mentioned brands, Skrill, ecoPayz, Neteller, Entropay, Bitcoin, and bank transfers. We, however, would like to recommend customers from this location to use their local EasyEFT. This method enables them to transfer funds immediately from their personal accounts to Casino.com’s account without the need to share any financial data in the process.
As usual, the deposit minimum and ceiling would depend on the method you use. The minimum deposit limit for payments conducted via the e-wallets is R100 while those who use bank transfers and ecoPayz must deposit no less than R200. The same pertains to the deposit maximum which is capped at R10,000 for bank transfers, R150,000 for ecoPayz, R100,000 for EasyEFT, and R700,000 for Bitcoin and Skrill. There are no charges on deposits at Casino.com.
The withdrawal options South African players can use to collect their wins are cards by Visa, Mastercard, and Maestro, and the local EasyEFT. Withdrawals at Casino.com are conducted within a timeframe of 3 business days, i.e. after the payment has been approved and released from your account.
The limits for withdrawals are currency-specific but your level in the loyalty program also plays a part here. Casino.com states that the maximum withdrawal limit per month for players using the ZAR currency is equal to $22,500, which corresponds to approximately R280,000 at the current exchange rates. Note that this applies to players at the lowest tiers in the loyalty scheme. VIP members get to enjoy withdrawal limits that are twice as high.
Customers of the casino who reside in countries other than South Africa can choose to open their accounts in USD, GBP, AUD, CHF, NZD, CAD, EUR, SEK, and NOK. South African players are still recommended to use their local ZAR to avoid potential additional costs for the conversion.
Sign Up Bonus and Loyalty Points
It is no wonder Casino.com has captured the hearts of players from such a vast number of countries. How could it be otherwise when patronage on this website is greatly valued? This appreciation of patrons comes in the form of jaw-dropping bonuses, starting with an amazing no-deposit offer which consists of 20 free spins for you to use on the Age of the Gods slots – you can use them on any title from the series offered by Casino.com. All you have to do is opt in for the offer when you sign up and that is it.
The winnings from your free spins are capped at $100 or the same amount in ZAR. They are not withdrawable which means you can only use them to play at the casino. Wagering is reasonable at 20x the amount won.
The free spins are guaranteed to whet newcomers’ appetites for more free play. What follows next is an amazing 100% sign-up bonus consisting of up to $400. If you deposit at least $20 (or approximately R300), you get the equivalent of $400 in ZAR to use on any of the available games.
Additionally, you receive 180 free spins more, which are awarded in increments of 20 free spins for a period of nine days after redemption. The wagering requirements that come with this sign-up offer stand at 40x the bonus amount which is considered pretty much the standard for bonuses of this type. Both the free spins and the sign-up bonus are voided after 30 days so make sure you use your free credits within the designated time.
The free spins value ranges from $0.20 to $0.25 depending on which game you play. When you are using free spins, the maximum amount you can invest is restricted to $0.01 per active line. If you surpass this amount, you risk having your bonus wins forfeited.
The casino would use the USD or EUR currency when promoting its bonuses but you can easily calculate the amount you get in ZAR. The conversion rate Casino.com uses is R15 for $1 so in practice, your welcome bonus of $400 would amount to R6,000 or so.
Casino.com rewards regular depositors with comp points via its loyalty program which spans a total of five tiers – Bronze, Silver, Gold, VIP, and Elite. Each time you level up, you get to enjoy even better perks which certainly makes one’s long-term stay at the website worthwhile. Players are enrolled in the program as soon as they join and make a real-money bet. They need to collect a minimum of 499 points to level up from Bronze to Silver status. At the top of the program, we have Elite status players, but you need to earn as many as 50,000 points to get there.
The accumulation rate is based on the games you play. You earn 1 point when spending $20 (equal to R300) on the slots and the scratchcards but will have to dig deeper into your pocket if you are playing some of the other games. For instance, craps, pontoon, and blackjack players have to invest as much as $200 (R3,000) to receive a single point. Respectively, you can use your points to redeem different cash bonuses but the redemption rates are again determined by your loyalty status.
Regulations and Excluded Countries
South Africa players who register at Casino.com are not burdened by worries over fairness and legitimacy since the website is fully legal. Casino.com may not possess a local license but has obtained the approval of offshore-based regulators that make sure it sticks to the principles of fair play and guarantees the safety of its customers.
The casino has the right to operate legally on the international markets under the licensing of the Gibraltar Gambling Commission. The casino also has the right to service customers from the UK as it has another valid license by their local UK Gambling Commission. Both of these authorities are recognized worldwide for the implementation of strict player protection measures so you have nothing to worry about if you sign up at Casino.com.
The international website is owned and managed by a Gibraltar-based company that goes by the name of ONISAC Ltd. Meanwhile, the UK version of the casino has the highly recognized Mansion Europe Holdings as its parent company. Many gamblers have probably heard about Mansion already, even more so considering the company was the proud winner in the Online Casino Operator of the Year category at this year’s International Gaming Awards.
Casino.com operates in accordance with all its licensing conditions so you can expect nothing but fair play in a 100% protected gaming environment. The players’ payments and information are protected by sophisticated firewalls that hinder fraudsters’ access to sensitive data. In addition to this, RSA 128-bit encryptions are in place which further improves security levels at the casino.
Gambling fans from South Africa are welcome to join Casino.com through its .za domain. That being said, certain countries and locations are excluded from participation in real-money wagering on the website. Some of those are the United States, France, the Czech Republic, Hungary, Japan, Greece, Australia, Portugal, Poland, and Austria. Be sure to open the casino’s conditions page and go through the entire list before you join, just to be certain your country is not among the excluded jurisdictions.